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Shipping policy
Thank you for shopping with jutlite! We are committed to providing a seamless and reliable shipping experience for all our customers. Below is an overview of our shipping policy:
Shipping Partner
We proudly partner with FedEx Express to ensure your orders are delivered quickly and safely. FedEx Express provides reliable shipping services, offering real-time tracking and timely delivery to meet your crafting needs.
Processing Time
Orders are typically processed within 1-2 business days. During peak seasons or sales events, processing times may extend to 3-4 business days.
Shipping Options and Delivery Time
- Standard Shipping: Delivered within 3-7 business days after processing.
- Expedited Shipping: Delivered within 2-3 business days after processing.
Shipping Costs
Shipping costs are calculated at checkout based on your selected service, package weight, and destination. For orders over $30, enjoy free standard shipping on eligible items!
Order Tracking
Once your order has shipped, you will receive a confirmation email with a tracking number. Track your package anytime on the FedEx website.
Shipping Restrictions
We currently ship to all 50 U.S. states, excluding P.O. boxes and APO/FPO addresses.
For additional assistance, please contact our Customer Care team. We’re here to help make your crafting journey as enjoyable as possible!